Questions

$1,750, everything included:

• The cheek swab kit to send your sample, with return postage paid
• Your whole genome, sequenced in a certified US laboratory
• Rare variants that smaller tests miss
• Every result checked by a scientist, with a letter to you
• Your report online, and as a PDF to download
• A week of meals and training built on your results
• A medicines card and pages for your doctor, online and in the PDF

On the order page: your name, your email and the address for the kit, then payment by card or US bank account. Questions first? Write to us before you order.

Rub the swab inside your cheek for a minute and post it back in the prepaid envelope. Then answer a few health questions in your account, where you sign in with a code we email you. You can add recent blood tests there too, and your report checks each value against its range.

Three to six weeks after payment. Your account shows each step: the kit sent, the sample at the laboratory, the review and the report.

Your main findings and next steps come first. Then:

• Medicines that may work differently for you, and a wallet card
• Your heart, and the health checks worth starting earlier
• Genetic scores, only those that passed a check for your ancestry
• Your blood tests, if you add them, each checked against its range
• What you could pass on to a child, as a couple if you both order
• Food, with a week of meals and the amounts
• Supplements with their doses, and advice on exercise
• A sleep plan with times and tests, if your answers show a problem
• Ancestry
• Nine inherited checks, such as blood clotting and iron overload
• Rare variants that smaller tests miss
• Pages for your doctor, with the technical details

See an example report.

Those tests check about 600,000 to 700,000 chosen positions in your DNA. Whole-genome sequencing covers about 3 billion positions, so it finds rare variants they miss. Whole genome vs a DNA array.

No. The report is informational. When a result has medical consequences, the report says so. It tells you to take that result and its evidence to your doctor.

Bring your report, printed from the PDF or on your phone, and the wallet card. Each finding shows the evidence behind it, and pages for your doctor list the technical details. You can also send those pages to your doctor by private link. Before anyone acts on a finding with medical consequences, your doctor should confirm it with a clinical test.

We do not bill insurance. Some HSA and FSA plans accept a genetic test, so ask yours before you order. A federal law, GINA, stops health insurers and most employers from using your genetic results. It does not cover life, disability or long-term care insurance. We never give your results to any insurer.

Adriano De Marino, PhD, a precision medicine analyst. Software processes the raw data. He checks each finding, the research behind it and the limits of the test. How the analysis works.

Gene by Gene, in Houston, Texas. The laboratory is certified under CLIA, the federal standard for US clinical laboratories, and accredited by the College of American Pathologists (CAP). It sequences your DNA from the swab, then destroys the swab.

It comes first in your summary and in the letter that opens your results online. A page for your doctor gives the technical details. Before anyone acts on it, your doctor should confirm it with a clinical test. A genetic counselor can explain it and what it means for your family. The National Society of Genetic Counselors lists them, including by video.

Your analyst and the laboratory that sequences it. Your data is never sold, never shared for advertising or research, and never used to train software. It is encrypted when stored and when sent. The few partners who handle it are named in the privacy policy.

Yes, at any time, from your account or by email. We delete it within a working week. The laboratory destroys the swab once your DNA has been sequenced.

We delete your genetic data unless you agree in writing to move it to the new owner. It is never passed on as a business asset. You hear from us at least 30 days before anything changes.

Only when the law requires it, with a valid warrant or court order. We tell you first unless the law forbids it. We never allow searches by genealogy or forensic databases.

Yes. You each order a test, at $1,750 each, and you each get your own report. If you both agree to share, each report ends with a section on what a child of yours could inherit. It covers the genes in our carrier screen.

Write to us at hello@helixirgenomics.com after you both order, and we link the two. Planning a pregnancy? Order both tests together, since each report comes three to six weeks after payment.

No. Each person orders their own test and consents for themselves, because the DNA and the report are theirs.

Until we post your kit, we refund you in full. After that, and until you post your sample to the laboratory, we refund everything except a cancellation fee of $70 for the work already done. Once your sample is on its way to the laboratory, the payment cannot be refunded. The policy is in our terms.

To the United States and Italy. In Italy the courier needs a phone number, and the kit takes about two weeks longer to arrive and come back. The price is in US dollars. If you live elsewhere, write to hello@helixirgenomics.com before you order.